Privacy Policy
At Kids and Teens Medical Group, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.ktdoctor.com , or interact with our services.
1. Information We Collect
- Personal Information: We may collect personal details such as your name, email address, phone number, and other information you provide when booking appointments, registering, or interacting with our services.
- Health Information: As a healthcare provider, we may collect medical information about your child, including medical history, treatment details, and health-related data necessary for care.
- Automatic Data Collection: We may collect information automatically when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve your experience on the site
2. How We Use Your Information
- Medical Care: We use personal and health information to provide medical services, appointments, and treatment to your child.
- Communication: We may use your contact details to send appointment reminders, health-related updates, or other important information. We may also communicate with you about your account or service-related matters.
- Website Analytics: We use collected data to analyze how visitors interact with our website and to improve its functionality and user experience
3. How We Protect Your Information
- We take reasonable measures to safeguard your personal and health information from unauthorized access, use, or disclosure. This includes encryption and secure server technology for online transactions.
- However, please note that no method of electronic transmission is completely secure, and we cannot guarantee absolute security.
4. Disclosure of Your Information
- Third-Party Service Providers: We may share your information with trusted third-party vendors who assist in providing services such as payment processing, appointment scheduling, or communication. These providers are bound by confidentiality agreements and can only use your information for the specified purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.
5. SMS Text Policy
- By providing your phone number, you consent to receive text messages regarding your child’s care, including appointment reminders and health-related communication. You may opt-out of these messages at any time by replying with “STOP” or following the instructions provided in the message.
6. Your Rights and Choices
- Access to Information: You may request access to your personal and health information that we have on file. Please contact us at the details provided below to make such a request.
- Correction of Information: If you believe any of the information we have about you is incorrect or incomplete, you may request corrections.
- Opting Out of Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in emails or by contacting us directly.
7. Changes to the Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Governing Law
- This Privacy Policy is governed by the laws of the State of California.
